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I have had Solr City for about 3 years now and the system has not produced as much energy as they led us to believe, but we did save about $1200/yr. Now that I have move out of state and trying to sell my home I am not able to due to the fact no one wants to assume the...
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1.3
I didn't like
  • Resolution
  • Lost several sales of my home due to their lease contract
  • Lack of satisfactory resolution
#1130998
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Then all you get from them is BS, the worst customer service in history. They are no help what so ever, they will lie to you just to get you off the phone. And when the problem comes up again and you call them, then that person is not knowing why the other person gave...
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1.5
I didn't like
  • Dont like it
  • Inabllity to perform in timely manner
  • Resolution
#1107277
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Have solar city's solar system and in the last 4 months the communication module has failed to communicate 5 time causing data loss. Have requested a service call and all I get is a song and a dance and refuse to come out to service the system. They always have an...
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1.8
#1038643
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I have been swindled. Good old fashion swindling. I saw a Solar City booth in Nashua on the weekends. I became interested in putting solar panels on my home to help the environment and save money. I met with the Solar City representative (Damon Sakowich) twice and...
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I had solar city install panals on my house with the promise of lower bills. After 4 years I tallied the numbers and discovered I was paying more than installation. I contacted the company and finally they sent a technician to check my unit. The tech discovered that I...
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1.0
I liked
  • Noththing
I didn't like
  • Resolution for problem of high utility bills
  • Lack of satisfactory resolution
#968390
Reply to reviews
Sales girl asked if i was interested in solar power. I said yes but my elect monthly is 35 to 75 a month. She said with gov program i could save more. Long story short after it was installed took 3 months to get first bill it was over 100 monthly. So, i called them...
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Anonymous
Mac

It would say on the contract how much it will cost per month before you sign. You made the wrong choice by not reading it

#963807
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Back in September I moved out of my Home due to wife and my safety.High crime area. I notified Solar City and told them I had to move.I cut power called power company to cut service.I have been out of my home almost 2 months.Solar City is still charging me $99.00 a...
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Anonymous
Mac

You could have took the panels with you or sold them to the next buyer. You messed yourself by cutting off the power

1.4
#951802
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Buyer beware: Being there is a lot of solar companies a person can go with Please Please don't go with Solar city they Do Not stand behind there product!!!!!!! and once you get locked in with them that's it! DONT BELEAVE THEM! THEY LIE! First of all they will not...
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1.0
I liked
  • Noththing
#922143
Reply to reviews

I leased a 5 KW system from SolarCity. The first year was great and I saved several of thousand off my electric bill. The system stopped working in the second year and I called to get someone out to help fix it. I leased my system because I assumed they would stand...
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1.3
#864374
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After 6 months, Solar City has been unable to perform; my solar system is still not working. Though the techs are nice, people on the phones are not too helpful, and there are delays while on hold. the company seems to expect the homeowner to be a "solar expert," &...
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2.2
I didn't like
  • Inabllity to perform in timely manner
#862096
Reply to reviews