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Sales girl asked if i was interested in solar power. I said yes but my elect monthly is 35 to 75 a month. She said with gov program i could save more. Long story short after it was installed took 3 months to get first bill it was over 100 monthly. So, i called them...
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Anonymous
Mac

It would say on the contract how much it will cost per month before you sign. You made the wrong choice by not reading it

#963807
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Back in September I moved out of my Home due to wife and my safety.High crime area. I notified Solar City and told them I had to move.I cut power called power company to cut service.I have been out of my home almost 2 months.Solar City is still charging me $99.00 a...
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Anonymous
Mac

You could have took the panels with you or sold them to the next buyer. You messed yourself by cutting off the power

1.4
#951802
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Buyer beware: Being there is a lot of solar companies a person can go with Please Please don't go with Solar city they Do Not stand behind there product!!!!!!! and once you get locked in with them that's it! DONT BELEAVE THEM! THEY LIE! First of all they will not...
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1.0
#922143
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I leased a 5 KW system from SolarCity. The first year was great and I saved several of thousand off my electric bill. The system stopped working in the second year and I called to get someone out to help fix it. I leased my system because I assumed they would stand...
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1.3
#864374
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After 6 months, Solar City has been unable to perform; my solar system is still not working. Though the techs are nice, people on the phones are not too helpful, and there are delays while on hold. the company seems to expect the homeowner to be a "solar expert," &...
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2.2
I didn't like
  • Inabllity to perform in timely manner
#862096
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I installed SolarCity system during the summer. On Dec. 14, 2015 NV Power give the green light for using the system. I phoned SolarCity told them about that and asked to send a technician to turn on the system. I made appointment on Dec.21, 2015. On the Dec.21,...
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Anonymous
Anonymous

turning a system on doesn't take a technician?you most likely turned it on. Its 2 buttons.I could be wrong if your a person with no ability to push a button.but I would find t...

#776081
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Installed 6.885Kw system on my roof last year. 3 months before turn on installers ran away without even showing me how the system works. After approval on the day of turn on in late September in the afternoon I pressed the green button on inverter and it showed 5.5Kw...
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2.6
I didn't like
  • Resolution
  • Customer service
#658855
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I read my contract thoroughly before signing it. I then sent an e-mail to my salesperson addressing a specific item on the contract. The contract requires an internet connection to monitor and guarantee the production of the system. I do not have an internet...
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3.0
I liked
  • Prompt
  • Most of the customer service
I didn't like
  • Lack of satisfactory resolution
  • Dishonesty
#560258
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