Contact SolarCity

Edit Business Info

Summary of SolarCity Customer Service Calls

28 TOTAL CALLS
86% SUCCESSFUL CONNECTIONS
05:16 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact SolarCity to Ask about:

Payments and Charges:

  • “Billing”
  • “Bill”
  • “Payments”

Product/ Service quality:

  • “System not working”

Staff:

  • “Set up service”

Other:

  • “Need to know how solar works”
  • “I need to make arrangements to pay”
  • “Lease transfer”

About SolarCity

Top 5 Likes about SolarCity

Most of the customer service

Top 5 Dislikes about SolarCity

Resolution, Lack of satisfactory resolution, Resolution for problem of high utility bills, Inabllity to perform in timely manner, Lost several sales of my home due to their lease contract

SolarCity reviews and complaints

SolarCity is ranked 77 out of 799 in Utility category

Edit Description
Show

Where Reviews Came From

SolarCity Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare SolarCity to

Ambit Energy
Ambit Energy
213 reviews
2.6
Compare
Amerigas
Amerigas
1263 reviews
1.5
Compare
PSEG
PSEG
Has verified representatives
53 reviews
1.5
Compare
Sears
Sears
5267 reviews
1.9
Compare
Conns
Conns
776 reviews
1.7
Compare
Ecowater Systems
Ecowater Systems
Has verified representatives
129 reviews
2.5
Compare
Direct Energy
Direct Energy
Has verified representatives
639 reviews
2.7
Compare

Companies are selected automatically by the algorithm.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

Show
Write a review
Do you have something to say about SolarCity? What happened? What can we help you with?
Submit review Don't show this popup